Community Services


The Brotherhood of St Laurence Multicultural Communities Team (MCT)

Skilled volunteers support individuals and groups with applications, form filling, job hunting and navigating social and government services.

Ph: 9422 5650

Commonwealth Home Care Package Program

Brotherhood of St Laurence Retirement and Ageing

Commonwealth Home Care Package Program is a service funded by the Commonwealth of Australia. A Home Care package is for older people who have complex needs that can only be met by a coordinated flexible package of care. The objectives of the program are:

  • To assist older people to remain living at home with services they need
  • To enable older people to have a choice and flexibility in the way that the older person and support is provided at home with services

There are 4 levels of Home Care packages ranging from Level 1 to Level 4. All consumers need to undertake an assessment through My Aged Portal to determine eligibility for the levels of package provision..

Ph: Brotherhood Care At Home Customer Engagement Consultants on 1300 147 147
Web: Visit the Brotherhood Aged Care website

CHSP Allied Health and Therapy Services

Merri Health

The provision of Commonwealth Home Support Program (CHSP) funded Occupational Therapy and Physiotherapy services in the home. The aim is to support consumers to maintain their independence. This may include an individualised exercise program, or advice on equipment and home modifications. We can also provide advice and support for access to SWEP funding for equipment and modifications.

Referrals are received through My Aged Care.

Ph: 1300 637 744

Community Pilot Program (CPP)

The Brotherhood of St Laurence Multicultural Communities Team (MCT)

This is a national trial by the Australian Government to enable communities to assist people to resettle in Australia under its Humanitarian Program. Community members contribute towards the processing of visa applications and the cost of settlement, as well as the provision of practical settlement support. Successful visa applicants are granted permanent humanitarian visas.

Ph: 9422 5650

Chancez Café


Chancez Café provides clients of disability support organisation Araluen, an opportunity to gain work experience and learn new skills.

Ph: 9401 3209

Crossroads Youth and Family Services Network

The Salvation Army

Communities for Respect is a project designed to promote respectful relationships and gender equity in targeted culturally and linguistically diverse communities in the City of Whittlesea.  Workshops are designed for the young people from these specific communities.

The program does not take referrals as such , however if you are from or working with the culturally and linguistically diverse young people and are interested in finding out more about Respectful Relationships education programs.

Program workshops/sports/dance program goes over 12 weeks, and are designed for young people (12-27 years old) who aren’t attending school.


Family Violence Crisis and Support Service Northern Metro (Outreach)

Salvation Army

The Family Violence Crisis and Support Service provides outreach support to women and children who have experienced or at risk of experiencing family violence. The program provides support with a range of needs including: support to help develop a safety plan, advocacy with Police and support services, information about your housing options, and much more.

Ph: 9353 1011

Home Care Packages Program

Merri Health

Home Care Packages Program provides older people who want to stay at home with access to a range of ongoing personal services, support services and clinical care that help them with their day-to-day activities. Merri Health's experienced Care Advisors will work with consumers to identify their needs and goals and develop a care and services plan. Consumers may choose to have the package fully managed and we’ll coordinate all of the home care services. If consumers prefer to manage their own care, we charge a smaller fee that covers the cost of the mandated annual re-assessment and support plan review.

Eligible clients are consumers who have been assigned a Home Care Package

Ph: 1300 637 744

North East and Outer Eastern Community Services

Vision Australia Limited

Vision Australia supports people of all ages who are vision impaired to live the life they chose.

Services include:

  • Orthoptics
  • Orientation and Mobility
  • Occupational Therapy
  • Access Technology
  • Recreation Services – Individual and Group
  • NDIS Support Coordination
  • Home Care Packages

Ph: (03) 9760 0000


Wellways Australia Limited is a leading not-for-profit mental health and disability support organisation with services in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care, and reach thousands of people each year.
We work with a diverse range of people living with mental health issues or various disabilities, and their families, friends and carers, to bring about positive change and build good lives in their communities. This can include creating a home, securing a job and building meaningful relationships.
Current Programs offered through the hub include:

  • Support for Families, Friends and Carers – education, 1:1 support and groups
  • NDIS Support Coordination – coordination of supports using your NDIS plan
  • The Way Home – working with participants with an NDIS plan, at risk of or experiencing homelessness to access and sustain housing in the community. The Way Home also supports service providers to understand how to best support these participants by drawing on a combined model of NDIS supports and mainstream services.

Ph: 1300 111 400

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