Disability Support

Chancez Café


Chance’z Café provides clients of disability support organisation Araluen, an opportunity to gain work experience and learn new skills.

Ph: 9401 3209

Client Directed Care NDIS, Targeted Care Packages, TAC


Client Directed Care NDIS, Targeted Care Packages, TAC services are individually tailored services provided to individuals in the community.

Ph: 1300 376 421

Disability Employment Services (DES)

Youth Projects

Disability Employment Services (DES) help people with a disability find work and keep a job. The objective of DES is to provide immediate access to tailored services for job seekers who have a disability.

Youth Projects will be delivering the only Youth-At-Risk specialist DES service young people aged 16 to 25 years across North Western and Northern regions of Melbourne.

Ph: 0499 799 262

Disability Employment Services (ESS)


Disability Employment Services (ESS) provides assistance to people with permanent disability and who need regular, ongoing support to find and keep a job.

0499 799 262

Disability and Mental Health ages 16+ Support Coordination


Ermha exists to ensure that People experiencing mental illness and cognitive disability and their carers can thrive in and become part of the community.

We choose to work with people experiencing mental illness and cognitive disability who have fallen through the gaps in the system and where there is no obvious support. We are often considered the provider of last resort. We also work with people experiencing mental illness and cognitive disability considered at risk to support them to live safely and meaningfully in the community.

We design services and provide individually tailored support, focused on recovery, independence and social inclusion in all our work. Ermha offers support to individuals, including carers, that is guided by their values, strengths and goals. Our services are designed to give our clients more and better opportunities to build the resilience and independence they can use to realise their ambitions.

Ph: 9706 7388 (Through intake team)

Family Services


Our Family Services program offers families, friends and carers of people with mental illness a range of supports to assist them in their caring role. These supports include psychoeducation, individual 1:1 support and mentoring, peer support and access to respite. Assistance to navigate and access the NDIS is also available.

Available to people aged from 16 to 64 who are in a caring role for a person living with psychosocial disability. The service is available to people who live in the cities of Yarra, Darebin, Banyule, Nillumbik and Whittlesea.

Ph:  0414 530 288
Email: vkomodromou@wellways.org

NDIS TransitioNSS


Assist NDIS participants to transition to other programs eg: DES, Work Experience.

Eligibility: Application through NDIS

Ph: 0438 921 252 - TransitioNSS Program Coordinator

Specialised Disability Employment Services

Interact Australia

Specialised Program tailored for people with a Neurological disability, Acquired Brain injuries, Mental Health or Autism / Learning Disabilities. Program assists in career planning, skills development, job search support and in work support. The program also assists people already in work that may require additional assistance to maintain their employment due to a current disability or health condition. Program is highly flexible and works around the needs of the participants.
Program is a no cost service for eligible participants.

Eligibility: Australian Citizen, permanent resident or special class Visa Holder. Ages 15 to 65 (school students from year 11) and can work at last 8 hours per week.
As a specialist provider participant must have a Neurological disability, an Acquired Brain Injured, Mental Health condition or Autism / learning Disability.

Ph: 03 8650 7000

Support Coordination

St John of God Accord

The NDIS can be confusing and often leaves people feeling overwhelmed. Our support coordinators are here to help clients and their families understand and navigate the NDIS, not only providing impartial advice on which NDIS services and providers will best suit their needs, but actively creating and implementing tailored NDIS plans for clients.

It’s a tailored partnership and service that, through regular reviews, ensures every client is able to fulfil their potential and achieve their life goals.

  • Support Connection – Providing short-term assistance to implement your plan by identifying service providers and negotiating service agreement.
  • Support Coordination – Our primary role is to support you long-term term to navigate the NDIS and all its complexities. In doing so, we will work in-depth with you to understand, prioritise and implement your NDIS plan. The ultimate goal of our support coordination is to maximise your plan by identifying your goals and aspirations.
  • Specialist Support Coordination – Providing specialist assistance when your needs and NDIS plan are more complex. Our Specialist Support Coordinators recognise the importance of the right relationship with you and therefore our team of Allied Health Professionals and Social Workers will work with you to resolve crises and complex situations and implement them in your plan.

Ph: 1300 002 226

The Integrated Family Services

The Brotherhood of St Laurence Multicultural Communities Team (MCT)

Operates as part of the Northeast Metropolitan Child & Family Services Alliance. The program provides case management support to vulnerable families by promoting safety, stability and development of children and young people. The service, as appropriate, also provides culturally-sensitive intervention with the families to assist in their transition to Australian culture and society.

Ph: 9422 5650
Email: mct@bsl.org.au

Therapy Services

St John of God Accord

Our diverse team of experienced allied health clinicians, help clients achieve goals and reach their potential. We offer a range of therapeutic services, either individually or as a holistic co-ordinated program. With evidence-based assessments and ongoing therapeutic support, services are delivered at our local consulting rooms or in clients’ homes.

Occupational Therapy

Occupational Therapy supports individuals to build skills and confidence by taking part in a range of everyday activities, including:

  • Building skills for independence at home, day service, work or leisure activities
  • Enabling meaningful participation in the community and group activities
  • Accessing specialist equipment and giving guidance and support with home modifications
  • Adapting to life transitions such as decreased mobility or ageing

Positive Behaviour Support (PBS)

PBS is focussed on increasing quality of life by determining the reasons behind challenging behaviours. Our PBS Practitioners can assist you with:

  • Functional Behaviour Assessment
  • Development and Implementation of Behaviour Support and Response plans
  • Direct intervention and skill development
  • Provision of training for support people
  • Monitoring and review of plans and interventions


Psychologists work alongside families, educators and direct workers to support client’s learning, development and participation:

  • Behaviour support and assessment
  • Emotional and relationship support
  • Social skills
  • Transitions
  • Specialised individualised therapy
  • Counselling
  • Relationships (human relations counselling and education)

Music Therapy

Music Therapy uses music in different ways to promote and support health and well-being outcomes within a therapeutic relationship. Clients of all abilities and skills work towards a number of goals individually or in groups which may include:

  • Improving communication skills
  • Increasing opportunities for social engagement
  • Encouraging emotional expression
  • Building meaningful relationships through music

Speech Pathology

Speech Pathology assists individuals to communicate to the best of their ability and safely swallow food and drink. Clients may specifically work on:

  • Learning and developing new communication skills, both verbal and non-verbal
  • Communication training for families and support people
  • Using alternative communication techniques
  • Accessing specialist equipment and services
  • Advice and assistance around mealtime support

Therapy Assistant

Our Therapy Assistants work directly with clients under the supervision of an allied health professional to help achieve therapeutic goals. Their input may include:

  • Transferring and consolidating skills to increase independence across all settings
  • Increasing community participation and social engagement
  • Practicing and developing communication skills including alternative communication techniques
  • Establishing routines and strategies tailored to improve overall development
  • Using aids and equipment to increase independence

Eligibility: NDIS funded or equivalent funding.

Ph: 1300 002 226

Email: mysupport@sjog.org.au


Wellways Australia Limited is a leading not-for-profit mental health and disability support organisation with services in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care, and reach thousands of people each year.
We work with a diverse range of people living with mental health issues or various disabilities, and their families, friends and carers, to bring about positive change and build good lives in their communities. This can include creating a home, securing a job and building meaningful relationships.
Current Programs offered through the hub include:

  • Support for Families, Friends and Carers – education, 1:1 support and groups
  • NDIS Support Coordination – coordination of supports using your NDIS plan
  • The Way Home – working with participants with an NDIS plan, at risk of or experiencing homelessness to access and sustain housing in the community. The Way Home also supports service providers to understand how to best support these participants by drawing on a combined model of NDIS supports and mainstream services.

Ph: 1300 111 400

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