Mental Health

Child and Youth Mental Health Services (CYMHS) Northern Community Outpatient Service (NCOT)

Austin Health

We are a tertiary level mental health service, part of Austin Health, that engages young children and adolescents aged up to 18 years with significant mental health issues. We engage the young person and their parents/families and/or carers in the assessment and treatment of mental health issues that affect the young person. We also provide targeted secondary consultations to other services working with the young person/family which have included but not exclusive to Tier Two services, schools and government organisations such as Child Protection and the Department of Education.

The young person and family must reside in the Whittlesea LGA.

The young person is only eligible for this service until they are 18 years old.

Referrals will need to go via Austin Health CYMHS Triage, Assessment and Planning Service (TAPS) centralised number.

Ph: 1300 859 789

Disability Employment Services (DES)

Youth Projects

Specialised Disability Employment Services

We have specialised vocational coaches that have the primary responsibility of working with a young person to tailor their pathway and eventually lead them into a sustainable employment opportunity.
Some of our key supports are:

  • Identify goals and vocational pathways through educated career advice and using a strengths-based approach with each young person
  • Write resumes, job interview preparation and teaching key employability skills
  • Seek out employment and work experience opportunities
  • Advocate and support external referrals
  • Work related licensing, clothing and training
  • Ongoing support while at work until a young person is comfortable to step away from services

Eligibility Criteria:

  • Aged 16-25 years old
  • Australian citizen or permanent resident
  • Have a medical condition/disability
  • Have capacity to work 8 hours per week

Ph: 0430 675 393

Disability and Mental Health ages 16+ Support Coordination


Ermha exists to ensure that People experiencing mental illness and cognitive disability and their carers can thrive in and become part of the community.

We choose to work with people experiencing mental illness and cognitive disability who have fallen through the gaps in the system and where there is no obvious support. We are often considered the provider of last resort. We also work with people experiencing mental illness and cognitive disability considered at risk to support them to live safely and meaningfully in the community.

We design services and provide individually tailored support, focused on recovery, independence and social inclusion in all our work. Ermha offers support to individuals, including carers, that is guided by their values, strengths and goals. Our services are designed to give our clients more and better opportunities to build the resilience and independence they can use to realise their ambitions.

Ph: 9706 7388 (Through intake team)

Family Mental Health Support Service (FMHSS)

Drummond Street

This program aims to prevent mental illness in children and young people (0-18 years) by providing a range of services such as family assessment, parenting support, counselling, case-work, parenting education, and service coordination.

We also run family focused seminars and groups that respond to local need and demand.

Ph: 9663 6733

LIFT Stepped Model of Mental Health

Banyule Community Health

LIFT Mental Health Stepped Care Model is a new way of delivering mental health services in the community. LIFT ensures that every person with a mental health need receives the right care at the right time from the right person. LIFT provides expert support from mental health nurses, peer workers, care coordinators and counsellors. We work with clients and their care team, building on strengths, to support recovery. LIFT is available to anyone in Whittlesea, Banyule, Nillumbik, Wallan and Kinglake experiencing concerns about their mental health, who is unable to afford or access similar services. LIFT is FREE.

Ph: 9450 2005

Specialised Disability Employment Services

Interact Australia

Specialised Program tailored for people with a Neurological disability, Acquired Brain injuries, Mental Health or Autism / Learning Disabilities. Program assists in career planning, skills development, job search support and in work support. The program also assists people already in work that may require additional assistance to maintain their employment due to a current disability or health condition. Program is highly flexible and works around the needs of the participants.
Program is a no cost service for eligible participants.

Eligibility: Australian Citizen, permanent resident or special class Visa Holder. Ages 15 to 65 (school students from year 11) and can work at last 8 hours per week.
As a specialist provider participant must have a Neurological disability, an Acquired Brain Injured, Mental Health condition or Autism / learning Disability.

Ph: 03 8650 7000

Support after Suicide

Jesuit Social Services

Providing counselling to people bereaved by suicide either recently or many years ago. There is no limit to counselling sessions and no charge of services provided.

Eligibility: any person who has lost someone to suicide is eligible for counselling.

Referrals can be made by phone or by email.

Ph: 9421 7640


Wellways Australia Limited is a leading not-for-profit mental health and disability support organisation with services in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care, and reach thousands of people each year.

We work with a diverse range of people living with mental health issues or various disabilities, and their families, friends and carers, to bring about positive change and build good lives in their communities. This can include creating a home, securing a job and building meaningful relationships.

Current Programs offered through the hub include:

  • Support for Families, Friends and Carers – education, 1:1 support and groups
  • NDIS Support Coordination – coordination of supports using your NDIS plan
  • Aboriginal Access Project

Ph: 1300 111 400

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